Privacy Policy

This Privacy Policy applies to Parasmani Pustakalaya Educational Trust, including its public website, donation forms, student and program registration forms, member records, contact forms, communication channels, and administrative systems.

We may collect the following information when you interact with us:

• Name, phone number, email address, postal address, village, city, district, state, and country.
• Student, guardian, school, class, program, and registration details for educational programs.
• Member, donor, volunteer, trustee, staff, vendor, and community group details.
• Donation details, payment mode, transaction reference, amount, receipt information, and related verification records.
• Messages, queries, feedback, event registrations, and communication preferences.
• Technical information such as browser, device, page usage, IP address, cookies, and basic analytics where enabled.

We use collected information for lawful nonprofit, educational, administrative, and communication purposes, including:

• Managing library, membership, student, donor, volunteer, and program records.
• Processing donations, verifying payments, issuing receipts, and maintaining audit history.
• Coordinating programs such as Shivir, workshops, learning activities, and community events.
• Sending confirmations, receipts, updates, reminders, announcements, and service messages.
• Responding to questions, support requests, or community enquiries.
• Improving our website, operations, reporting, transparency, and community outreach.
• Meeting legal, accounting, audit, trust governance, and compliance requirements.

If we use Meta, WhatsApp, Facebook, Instagram, or similar platform APIs, information may be used to send user-requested messages, respond to enquiries, publish updates, manage campaigns, or support community communication. We do not sell personal information. Platform use is also subject to the privacy policies and terms of the relevant platform.

We may share information only when needed for operations or compliance, including with:

• Authorized trust administrators, library staff, program coordinators, finance reviewers, auditors, and trustees.
• Service providers used for hosting, email, communication, maps, analytics, payment verification, or records management.
• Government, legal, audit, bank, or regulatory authorities when required.
• Public reporting pages only where donor or participant information has been approved for public display or is already public by consent.

We use reasonable technical and organizational safeguards to protect records, including role-based access, server-side validation, audit logging, and restricted administrative access. No digital system can be guaranteed to be completely secure, but we work to reduce risk and limit access to authorized users.

We keep records as long as needed for library operations, program continuity, donation receipts, accounting, audit, legal compliance, dispute resolution, and historical nonprofit reporting. Some records may be retained permanently where required for trust, finance, donor, student, membership, or public-interest history.

You may contact us to request correction, update, review, or reasonable deletion of your personal information, subject to legal, audit, donation, accounting, and operational retention requirements.

Student and child-related information is collected for educational program registration, coordination, safety, communication with guardians, and record keeping. Guardian details may be required for participation in programs.

For privacy questions or requests, contact us at parasmanipustkalaya@gmail.com.